Privacy Policy

Privacy Policy

Last updated: 15 August 2025

Introduction

At Chomp & Play (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and cookies

  • Information about the pages or products you view, what websites or search terms referred you to our store, and how you interact with our site

When you make a purchase, we collect:

  • Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number

We refer to this as “Order Information”.

How We Use Your Information

We use the information we collect to:

  • Fulfil your orders, process payments, and arrange shipping

  • Communicate with you about your order

  • Screen orders for potential fraud

  • Send you marketing emails or promotions (only if you opt in)

  • Improve and optimise our website

Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our store, for example:

  • Shopify – Our store platform provider, which processes your order and payment information

  • Payment processors (e.g., PayPal, Stripe) to handle transactions securely

  • Shipping providers to deliver your order

We may also share your information if required to comply with legal obligations or protect our rights.

Cookies

We use cookies to improve your shopping experience. Cookies help us remember your preferences, keep items in your cart, and analyse site traffic.
You can disable cookies in your browser settings, but some features of our site may not work as intended.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your information

  • Opt-out of marketing communications

To exercise these rights, please contact us at mjs.saleshelpdesk@gmail.com.

Data Retention

We retain your order information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date.

Contact Us

If you have questions or concerns about this policy, please contact us at:
mjs.saleshelpdesk@gmail.com